Frequently Asked Questions

FAQ's

Resources for your home, health, and family

You have questions, ZeroMold has answers

How do I know if I have a mold problem?

Common signs include a musty smell, visible spots or discoloration on walls, ceilings, or around windows, and unexplained allergy-like symptoms. Mold often hides behind walls or under floors, so a professional inspection is the best way to confirm it.

Is mold dangerous to my health?

Yes, mold exposure can cause respiratory issues, headaches, fatigue, and allergy-like symptoms—especially in children, seniors, and people with compromised immune systems. Black mold and hidden mold can worsen these effects if left untreated.

How does mold remediation work—and is it safe?

At ZeroMold, we use non-toxic, eco-friendly treatments that eliminate mold at the source without harsh chemicals. Most jobs are completed the same day with minimal disruption, and our process is safe for children, pets, and sensitive individuals.

What is the difference between a mold inspection and mold testing?

A mold inspection focuses on identifying conditions that allow mold to grow, such as moisture issues, visible mold, and problem areas. Mold testing involves collecting air or surface samples for laboratory analysis. Testing is only recommended when it provides additional useful information.

Do I always need mold testing if I suspect mold?

No. Mold testing is not always necessary. If visible mold is present, remediation can often begin without testing. At ZeroMold, we only recommend testing when it provides useful information that helps guide next steps.

What does mold testing actually tell me?

Mold testing can identify the presence, type, and concentration of mold spores in the air or on surfaces. This information helps assess indoor air quality and determine whether further action is needed.

Can mold testing tell me if mold is dangerous?

Testing can identify mold types and spore levels, but it does not diagnose health conditions. Results are best used as part of a bigger picture that includes symptoms, moisture conditions, and professional evaluation.

How long does it take to get mold testing results?

Results are typically available within a few days after samples are analyzed. Once received, we review the findings with you and explain what they mean in clear, easy-to-understand terms.

Will ZeroMold explain the mold test results and next steps?

Absolutely. We walk you through the results and provide honest recommendations. If remediation is needed, we explain why. If it’s not, we’ll tell you that too—no pressure, no scare tactics.

How much does mold inspection and remediation cost?

The cost of mold removal depends on the size of the problem and how far the contamination has spread. Since it's hard to assess accurately through photos or phone calls, we don't give blind estimates.

That’s why ZeroMold offers a detailed Scope of Work Assessment. Our certified technician will inspect the affected areas, take any needed tests or readings, and provide a clear, accurate plan—along with a reliable cost estimate for full mold remediation.

Is mold remediation safe for my family and pets?

Yes. ZeroMold uses non-toxic, eco-friendly technology that does not rely on harsh chemicals or strong odors. Our process is designed to be safe for people, pets, and sensitive environments while still delivering effective results.

Do you always need to tear out walls to remove mold?

No. Unlike many companies, ZeroMold focuses on saving structure whenever possible. Our proprietary surface treatments dissolve mold at the root, allowing us to restore many materials and limit demolition to only what is truly damaged.

How does your biostatic fogging differ from other air treatments?

Our biostatic fogging process treats mold spores from the inside out, rather than trying to burn through them with chemicals. The fog reaches hidden areas, leaves no residue, and safely improves indoor air quality throughout the space.

Can mold come back after remediation?

When mold is properly treated on surfaces and in the air, the risk of regrowth is significantly reduced. That’s why ZeroMold addresses both parts of the mold problem—and backs our work with a 1-Year Mold-Free Guarantee.

Do you always recommend mold testing after an inspection?

No. Mold testing is not always necessary. At ZeroMold, we only recommend testing when it adds value—such as when mold is suspected but not visible, or when documentation is needed for real estate or insurance purposes.

How long does a mold inspection take?

Most mold inspections are completed in under an hour, depending on the size of the property and the areas being evaluated. We take the time needed to ensure a thorough and accurate assessment.

How long does it take to get mold testing results?

Results are typically available within a few days after samples are analyzed. Once received, we review the findings with you and explain what they mean in clear, easy-to-understand terms.

Will you tell me if I don’t need remediation?

Absolutely. If remediation isn’t necessary, we’ll tell you that. Our goal is to provide clear findings and honest recommendations, not to sell services you don’t need.

Can a mold inspection help prevent future mold problems?

Yes. Identifying moisture issues, ventilation problems, and high-risk areas early can help prevent mold from developing or returning. Many homeowners use inspections as a proactive step to protect their property and indoor air quality.

How long before I will be able to enter the property after treatment?

Around 4-6 hours.

Our system means that unlike other companies we do not require you to vacate your home for an extended amount of time. In most cases we are in and out within the same day.